Tell us about how your business uses its internet connection.

Welcome to the Somerset Chamber of Commerce broadband survey sponsored by Truespeed. Thank you for supporting our research into the provision of broadband across Somerset.

Businesses across the Somerset region consistently identify suitable broadband provision as a key limiting factor in their business success, with demand continuing to increase as businesses adapt to new services and ways of working. 

Your feedback will be used to further understand the needs of the business community, lobby to improve broadband coverage across Somerset and identify areas of poor coverage with the greatest demand.

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* 1. Tell us about you and your business.

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* 3. Approximate percentage of employees who use the internet daily for work?

0% 50% 100%
i We adjusted the number you entered based on the slider’s scale.

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* 5. What do you use your internet connection for? Please tick all relevant boxes.

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* 6. How important is reliable broadband to your business at the moment.

1 - Not important 5 - Some disruption has little effect 10 - Absolutely essential
i We adjusted the number you entered based on the slider’s scale.

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* 7. Over the next 5 years, how important will your connection speed be to your business?

1 - Much less important 5 - The same importance 10 - Much more important
i We adjusted the number you entered based on the slider’s scale.

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* 10. How often do you experience problems with the following due to your broadband connection?

  Never Rarely Occasionally Regulary Very often
Email
Uploads/downloads
Buffering
Remote access
Cloud Storage or programmes
Banking inc. taking payments, internet banking, making tax digital, etc

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* 11. When you experience problems with your internet connection, what implications does this have on your business? If you can give examples that would be great and we won't attribute any examples to your business.

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* 12. Do you think your current broadband speed/quality will hinder your business in the future?

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* 13. Please feel free to make additional comments.

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* 14. Thank you for completing the broadband survey.  We will use the information provided to press for improved broadband provision across the Somerset region.  The results of the survey will be published to all respondents ahead of a wider release to the business community and you will be entered into the prize draw to win an iPad (terms and conditions apply). Truespeed will present the results of the survey at our Digital Trends and Tech Innovation event on Wednesday 2 October 2019. Click here to book your place.

The results of the survey will be shared with Somerset Chamber and Truespeed. If you would prefer for your results to be anonymised (we will use your postcode as a location but remove company, address and personal details) please check the box below but we will be unable to send you the results or enter you into the prize draw. You can see Somerset Chamber of Commerce’s privacy policy here and Truespeed’s privacy policy here

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