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* 1. How easy was the welfare team to find/access?

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* 2. Was the information you received easy to understand?

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* 3. How satisfied are you with the service provided?

Outcome

Thinking about your rent and income, how satisfied or dissatisfied are you with the advice and support you received from Estuary Housing Association with the following:

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* 4. Claiming Universal Credit, Housing Benefit and other welfare benefits?

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* 5. Managing your finances and paying rent and service charges in the future?

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* 6. Is there anything you feel we could do differently?

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