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* 1. I have a long-standing illness or disability (visible or invisible)

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* 2. If you answered Yes to Question 1, please elaborate. If you would prefer not to, simply skip to the next question. 

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* 3. I know someone/ am a carer of someone with a long standing illness or disability. 

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* 4. I travel on public transport 

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* 5. When I need it, help has been available to me

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* 6. I have had a negative experience while using public transport. If yes, please share your story if you feel comfortable doing so.

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* 7. There are certain areas I do not feel comfortable or safe using

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* 8. Staff have always been helpful and on hand

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* 9. I would like to have assistance to hand when I need it

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* 10. I would be open to answering a few more in-depth questions about my experiences and opinions about public transport.

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