Helpline Feedback Form Question Title * 1. How did you find the details for the Helpline? Question Title * 2. How helpful have you found the Helpline service? How has it helped you (if at all)? Extremely helpful Very helpful Somewhat helpful Not so helpful Not at all helpful Any comments? Question Title * 3. What (if anything) did you particularly like/appreciate about the Helpline Service? Question Title * 4. What (if anything) did you dislike/find difficult about your Helpline Service? Question Title * 5. Did you feel the opening hours suited you? If not, what would you change? Yes No If no, why? Question Title * 6. Do you have any suggestions which might help us to improve the service? Question Title * 7. Overall, how satisfied were you with the Helpline Service? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Finished