Patient Feedback Questionnaire Question Title * 1. Q1. Thinking about your recent contact with your GP practice, how easy was it for you to seek medical care or advice? This could include contact with a healthcare professional in person, through a telephone call, video consultation, or written interaction (email / text message / online form). Very Easy Fairly Easy Neither easy nor difficult Fairly Difficult Very difficult Question Title * 2. Q2. How do you feel about the length of time you waited for care or advice after first contacting the practice? I received care or advice as soon as I thought was necessary I should have received care or advice a bit sooner I should have received care or advice a lot sooner Question Title * 3. Which of these was the main way you received care or advice on this occasion? In person A telephone call A video consultation A written interaction (email/text message/online form Other (add further details) Question Title * 4. How well did that work? Very well Fairly well Not very well Not at all well Don't know / can't say Question Title * 5. Overall, thinking about the reason you wanted care or advice, were your needs met? Yes, definitely Yes, to some extent No, not at all Don't know / can't say Question Title * 6. Overall, how would you describe your experience of your GP practice on this occasion? Very good Fairly good Neither good nor poor Fairly poor Very poor Don’t know / can’t say Done