emh homes is committed to improving our services based on feedback from our customers.
Please complete this short survey if you have recently had an appointment with someone from the Housing & Neighbourhoods Team, such as a Housing Officer.
You can give your feedback anonymously if you prefer. Your answers will be used to improve the way we work and to arrange any follow up actions as required.
If you would like to find out more about how customers can influence how we work, please visit our WEBSITE
Data Protection
In addition to your opinion, we will also collect some personal information about you such as your name and email address to be able to contact you for follow up if needed.
We securely store this data until the end of this year, when the research period is over.
We respect your trust and protect your privacy and therefore will never sell or share this with any third parties.
By filling out this form you agree that we will process your data in line with our privacy notice. Privacy Notice
If you have any questions or wish to UNSUBSCRIBE to these surveys, contact: anne.phillips@emhgroup.org.uk

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* 1. What was the reason for your last/recent contact with your Housing & Neighbourhood Officer?

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* 2. Our Service Agreement is to contact you within 5 working days. Did this happen?

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* 3. Taking everything into account, how satisfied are you with the service provided by the Housing & Neighbourhoods Team?

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* 4. Overall, how satisfied are you with the Housing and Neighbourhoods service?

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* 5. Do you think we could improve the service we currently provide?

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* 6. Overall, how satisfied are you with your neighbourhood as a place to live?

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* 7. How easy did you find it to understand the information provided by your Housing Officer?

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* 8. Thinking of the communication and information your received from your Housing Officer, was it?

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* 9. If you wish please provide more information to support your answer to Q8. please use the box below.

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* 10. How likely are you to recommend emh homes to family or friends?

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* 11. Do you have any further feedback that could improve our service?

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