Patient Survey

‘Please can you take part in our patient satisfaction survey. We are asking for feedback about the measures we have put in place over the last nine months to make our services as safe as possible during the pandemic. Not all surgeries will have provided all services due to limitations of their premises; if this is the case please tick not applicable to the relevant question. Also please tick not applicable if you haven’t used the service. We particularly welcome free text suggestions about how we can improve on our services. Thank you for taking part in our survey.’  

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* 1. What practice are you registered with?

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* 2. How satisfied have you been with the car park clinics put in place for B12 injections,  INR monitoring and other vaccinations?

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* 3. How satisfied have you been with the measures we have put in place to deliver Flu Clinics as safely as possible so far through the pandemic?

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* 4. How satisfied have you been with the Stadium Flu Clinic option that was provided during the pandemic?

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* 5. How satisfied have you been with the implementation of a "one way system" through the surgery to deliver services to you as safely as possible through the pandemic?

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* 6. How satisfied have you been with the provision of hand sanitisers and the use of face masks within the surgery to ensure that  we deliver services to you as safely as possible through the pandemic?

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* 7. How satisfied have you been with the introduction of telephone consultations with the surgery to ensure that  we deliver services to you as safely as possible through the pandemic?

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* 8. How satisfied have you been with the introduction of video consultations with the surgery to ensure that  we deliver services to you as safely as possible through the pandemic?

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* 9. Do you have any suggestions for how we could improve our Covid-19 safe service delivery in the coming months?

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