We’re reviewing our website as we look to redevelop it and want your thoughts on what you like, what you don’t like and what needs to be improved.

Our website is for you, our members, so your feedback really is important. We want to make sure the changes we make will be beneficial to you, meet your needs and improve how we communicate with you.

The 15 questions below should take roughly 5 minutes to answer but please do feel free to go into detail. 

Thank you for taking the time to help us.

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* 1. How often do you visit our website?

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* 2. Why do you come to the website/what do you use it for? You can select more than one.

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* 3. How would you rate our website in terms of the following?

  Excellent Good Fair Poor
Coverage of information (variety, relevant topics covered, level of detail given)
Organisation of information (info is easy to find, titles/section headings are descriptive)
Design and appearance (layout is interesting and appealing, the colours are appealing, fonts are easy to read, the text-to-image ratio is pleasing, the website seems to display properly in your browser window)
Ease of navigation (links are clear and consistent – they go where you expect them to based on the link text and grouping, pages and sections are organized in a logical manner, few if any broken links)
Reliability (content is up-to-date, accurate, and easy to understand)
Usability of Search feature (search locates information accurately and efficiently)

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* 4. If you were to review our website overall, what score would you give it out of 10?

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* 5. Which areas/features do you use most frequently?

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* 6. What do you like best about the website?

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* 7. What do you like least about the website?

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* 8. How could we improve the website for you?

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* 9. Are there any features missing from the website that you would like to see added?

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* 10. Can you tell us about any other websites that have interesting features or seem well designed? Please be specific about what you like in terms of features and functions on the websites and include web URLs.

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* 11. How well informed do you feel about the College’s priorities, plans and progress?

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* 12. Which social media, if any, do you use?

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* 13. Which device do you most often use to access our website?

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* 14. Do you access our website from inside or outside the UK?

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* 15. Thank you for taking the time to complete this survey. We recently launched a Membership Engagement Group to help us with feedback on on projects such as this. If you are interested in getting involved and telling us more of your thoughts please leave your contact details below and we'll be in touch.

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