Helpline Questionnaire

Children in Northern Ireland and Relate NI have been commissioned by the Health and Social Care Board to deliver a FREE Regional Parenting Support Helpline offering confidential support and advice for anyone caring for or concerned about a child or young person.

Parenting a child or young person is hugely rewarding, however, at times it can be challenging. The Helpline will offer an impartial and non-judgemental listening ear, timely advice, support, signposting and guidance on issues presented. Whatever it is that affects your family, we will listen and help.

We want to hear from parents, carers, family members to gain an understanding of any barriers you may have to using a helpline, your priorities and we also need your help in finding a new name for the helpline!

Your voice is important to us and look forward to hearing your views.

Thank you for your time.

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* 1. As a parent/carer/family member what would make you phone a helpline?

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* 2. Do you think there are any barriers to parents/carers/family members phoning a helpline? If so, please list these.

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* 3. As a parent/carer/family member what would encourage you to phone a helpline?

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* 4. As a parent/carer/family member what are your top 3 priorities / concerns at the moment?

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* 5. Can you suggest ways we can ensure parents/carers/family members who need our service know about it?

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* 6. We would love your ideas on what we should call the helpline, just use the box below to make your suggestions.