Buntingford & Puckeridge Medical Practice

During the last 18 months, The Buntingford & Puckeridge Medical Practice has launched a new website and enhanced the online services, using SystmOnline via this website –www.buntingfordandpuckeridgepractice.co.uk

The partners would be grateful if you would complete the following short survey to provide feedback of your experience of using the Website and the online services.

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* 1. What have you used the practice website for?

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* 2. How did you locate the practice website?

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* 3. How was your experience of using the practice website?

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* 4. If you had difficulties, what difficulties did you encounter?

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* 5. Have you used any of the online services available via the website, i.e. ordering repeat prescriptions, appointment booking etc?

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* 6. If you have not used the online services, would you be interested in more information on how to register for these services?

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* 7. If yes, please complete your contact details below.

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* 8. If you have used the online services, which services have you used?

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* 9. How did you hear about the online services available?

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* 10. How was your experience of signing up to the online services

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* 11. If you had problems signing up, what happened?

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* 12. How did you find using the online services?

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* 13. If you had problems, what happened?

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* 14. Would you recommend the online services to friends and family

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* 15. Is there anything else you would like to tell us about ways we might improve our website and online services?

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* 16. If you would be interested in participating in future surveys relating to services and developments at the Buntingford Medical Centre and The Puckeridge Surgery, as part of a Patient Participation Group, please complete the following information (this additional information will help us ensure that we have a representative sample of our patient community).

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