For some years NHS Sheffield Clinical Commissioning Group (CCG) has worked with your doctors surgery to provide a Prescription Order Line telephone service for ordering repeat medication.  This service was set up as a test service and has only been available to a few volunteer Sheffield general practices and their patients, including your practice.  The CCG has formally looked for an NHS provider to extend the Prescription Order Line to all general practices in the city but unfortunately has been unable to find one.  Therefore, as we are unable to provide equal access to this service for all Sheffield patients, the CCG has taken the difficult decision to stop providing the Prescription Order Line to your practice at 30 September 2021. 

We understand that this will mean a change to how you can order your repeat medication and would like to know how this will affect you and what support you will need to order your medicines. 

For more information, please see our website www.sheffieldccg.nhs.uk/get-involved/prescription-order-line.htm.

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* 2. If you have repeat medicines, how do you usually order them?

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* 3. When the Prescription Order Line closes, how would you prefer to order your repeat medication?

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* 4. How will the closure of the Prescription Order Line impact you?

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* 5. What would help you to order your repeat medication in a different way?

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* 6. Please tell us anything else you think we should know about ordering repeat medication

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