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* 1. Have you used the HFS Bexhill store in the last year?

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* 2. How would you rate the welcome in the store?

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* 3. How would you rate our customer service?

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* 4. How would you rate the helpfulness of our staff? 

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* 5. How do you rate our delivery service?

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* 6. How do our prices compare with other second-hand shops you use?

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* 7. How easy is it to find what you are looking for, using the layout of our store?

Easy OK Difficult to work out layout
i We adjusted the number you entered based on the slider’s scale.

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* 8. At the moment we are not able to display all the items we have in stock - items wait in our warehouse for space to become available in the shop area. Would you like us to have a larger store with a wider range of items on display for you to choose from?

T