At Colemans we aim to deliver a “5 star” service to all of our clients, all of the time. To help us ensure that we are achieving this goal and to improve in the areas where we are not there yet, we would be grateful if you would spend a few minutes completing this short questionnaire.

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* 1. Name

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* 2. Telephone number

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* 3. Email address

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* 4. I agree that Colemans can use the information and any comments that I have provided on this form in future marketing and promotional materials (including on the website) – please tick if you agree

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* 5. Please tick the area of work you instructed Colemans for

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* 6. Were you impressed by the quality of the legal advice/service you received?

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* 7. Were we proactive when helping you?

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* 8. Did we respond promptly to you when you contacted us?

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* 9. Did we provide you with enough updates as to the progress of your matter?

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* 10. Do you feel that the fees charged to you represented good value for money?

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* 11. Would you use us again and/or recommend us to your friends and family?

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* 12. Please provide any further comments of feedback

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