Thank you for taking part in our short survey.

Your answers will help us to understand your experience and improve the service.


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* Have your household finances been affected by Coronavirus? If so, please tell us how. We need real stories to share anonymously with government as they decide what policies and protection to put in place for people’s finances. We are really grateful for anything you can share.

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* Q1. Did you find the information you were looking for?

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* Q2. How clear are you on the next steps in dealing with your debts as a result of visiting our website?

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* Q3. Would you recommend our website to somebody you knew struggling with debt?

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* Q4. Overall, how satisfied or dissatisfied are you with your experience using our website?

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* Q5. What, if anything, would you improve about this website/

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