Healthwatch Lincolnshire working with the Care Quality Commission (CQC) want to hear your experiences of accessing GP services at Lakeside Healthcare at Stamford. This will help us better understand what impact this may be having on patients, and to share these findings with the practice as well as CQC and the Lincolnshire Clinical Commissioning Group.

Survey Closes 10th May 2021

Question Title

* 1. Generally, how easy is it to get through to someone at Lakeside Healthcare at Stamford on the telephone?

Question Title

* 2. How long do you usually have to wait to talk to someone when you telephone Stamford Lakeside GP practice?

Question Title

* 3. How many times did you need to call before speaking to someone?

Question Title

* 4. How far in advance did you have to wait for an appointment?

Question Title

* 5. How satisfied were you with how long you had to wait for an appointment?

Question Title

* 6. Overall, how would you describe your experience of making an appointment?

Question Title

* 7. How would you describe the quality of care received once you have received an appointment?

Question Title

* 8. If you recently had or are waiting for a referral from the GP to another service what experience or communication have you had?

Question Title

* 9. Overall, how would you describe your experience of your GP practice? This includes making an appointment as well as the care received by the staff and health professionals 

Question Title

* 10. If you have attended the practice in person for any reason recently has there been any stand out points you wish to raise either positive or negative?"

Question Title

* 11. Please take this opportunity to share any concerns or compliments  you may have regarding your experiences with Lakeside Healthcare at Stamford

Question Title

* 12. If you have any specific health and care needs where you need information or signposting please leave your contact details and our Signposter will be in touch (please note will can not give guidance on clinical matters)"

The following questions will help us to see how experiences vary between different groups of the population. We will keep your answers completely confidential.

Question Title

* 13. Are you male or female?

Question Title

* 14. How old are you?

Question Title

* 15. Please select your ethnic background:

Thank you for taking the time to complete this survey.
For more information, please visit www.healthwatchlincolnshire.co.uk
or contact Healthwatch Lincolnshire on 01205 820892
or email info@healthwatchlincolnshire.co.uk
0 of 15 answered
 

T