Library Survey May 2018

Institute of Classical Studies / Hellenic & Roman Library Survey

Please help us improve our services by taking a few minutes to complete our 2018 survey and letting us know your views about the ICS / Hellenic and Roman Library. The survey is available online or using printed forms available from the library reception desk on the 3rd Floor of Senate House, South Block. The survey runs from Tuesday 8th May until midnight on Monday 21st May 2018. If you have any problems completing the survey, please contact library staff by email: iclass.enquiries@london.ac.uk or phone 020 7862 8709. Details of the results of the survey will be published here in due course. Responses may be used for publicity material or for publicising survey results but all comments will remain anonymous.

Thank you in advance for your help.

Membership status: Are you? (Please select one)

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* 1. Membership status: Are you? (Please select one)

A member of the ICS only (blue-striped card)

A member of both the Hellenic and Roman Societies (black-striped card)

A Life member of either or both Societies

A member of the Hellenic Society only (green-striped card)

A member of the Roman Society only (red-striped card)

A temporary visitor (plain white card)

Academic affiliation: Are you? (Please select one)

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* 2. Academic affiliation: Are you? (Please select one)

University of London

Other London University / Institution / Museum

Other UK University / Institution / Museum

Overseas University / Institution / Museum

Unaffiliated / private researcher

Academic status: Are you? (Please select one)

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* 3. Academic status: Are you? (Please select one)

Academic / Research staff (current)

Academic / Research staff (retired)

Postgraduate (Research)

Postgraduate (Taught)

Undergraduate

None of the above / private / other

For how long have you been using the Library? (Please select one)

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* 4. For how long have you been using the Library? (Please select one)

Less than 1 year

1 - 3 years

3 - 5 years

5 - 10 years

10 - 20 years

20 + years (Gordon Square premises and before)

What is your approximate frequency of use during the past year? (Please select one)

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* 5. What is your approximate frequency of use during the past year? (Please select one)

Between 1 and 10 times

Between 11 and 50 times

Between 51 and 100 times

Over 100 times

Where do you prefer to work in the Library and why?

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* 6. Where do you prefer to work in the Library and why?

What did you do on your last visit to the Library ? Tick all that apply.

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* 7. What did you do on your last visit to the Library ? Tick all that apply.

Consulted printed books

Consulted printed journals

Browsed the shelves

Did some writing or editing

Used the library's digital resources (databases, online journals, etc)

Met with colleagues or friends

Attended a lecture or seminar

Used the scanner

Used computer facilities (including printer)

Borrowed or returned library material

Consulted Library staff

If you consulted printed material in the library, would you have preferred to consult this in a digital format, if it had been possible?

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* 8. If you consulted printed material in the library, would you have preferred to consult this in a digital format, if it had been possible?

Yes

On a scale of 1 (poor) to 4 (good), how do you feel that the Library meets your requirements in respect of the following categories? Please feel free to use (Q11) below for any additional comments on specific items.

Question Title

* 9. On a scale of 1 (poor) to 4 (good), how do you feel that the Library meets your requirements in respect of the following categories? Please feel free to use (Q11) below for any additional comments on specific items.

	1	2	3	4
Range of books	Range of books 1	Range of books 2	Range of books 3	Range of books 4
Range of periodicals	Range of periodicals 1	Range of periodicals 2	Range of periodicals 3	Range of periodicals 4
Range of electronic resources (journals and/or databases)	Range of electronic resources (journals and/or databases) 1	Range of electronic resources (journals and/or databases) 2	Range of electronic resources (journals and/or databases) 3	Range of electronic resources (journals and/or databases) 4
Ease of accessing electronic resources	Ease of accessing electronic resources 1	Ease of accessing electronic resources 2	Ease of accessing electronic resources 3	Ease of accessing electronic resources 4
Ease of use of catalogue	Ease of use of catalogue 1	Ease of use of catalogue 2	Ease of use of catalogue 3	Ease of use of catalogue 4
Ease of locating material (signage and layout)	Ease of locating material (signage and layout) 1	Ease of locating material (signage and layout) 2	Ease of locating material (signage and layout) 3	Ease of locating material (signage and layout) 4
Ease of circulation processes (e.g. borrowing, renewals etc.)	Ease of circulation processes (e.g. borrowing, renewals etc.) 1	Ease of circulation processes (e.g. borrowing, renewals etc.) 2	Ease of circulation processes (e.g. borrowing, renewals etc.) 3	Ease of circulation processes (e.g. borrowing, renewals etc.) 4
Helpfulness of library staff	Helpfulness of library staff 1	Helpfulness of library staff 2	Helpfulness of library staff 3	Helpfulness of library staff 4
Postal / email enquiries	Postal / email enquiries 1	Postal / email enquiries 2	Postal / email enquiries 3	Postal / email enquiries 4
Availability of computers	Availability of computers 1	Availability of computers 2	Availability of computers 3	Availability of computers 4
Access to Wi-Fi	Access to Wi-Fi 1	Access to Wi-Fi 2	Access to Wi-Fi 3	Access to Wi-Fi 4
Scanning / printing facilities	Scanning / printing facilities 1	Scanning / printing facilities 2	Scanning / printing facilities 3	Scanning / printing facilities 4
Cost of scanning / printing	Cost of scanning / printing 1	Cost of scanning / printing 2	Cost of scanning / printing 3	Cost of scanning / printing 4
Study environment: Desks	Study environment: Desks 1	Study environment: Desks 2	Study environment: Desks 3	Study environment: Desks 4
Study environment: Heating	Study environment: Heating 1	Study environment: Heating 2	Study environment: Heating 3	Study environment: Heating 4
Study environment: Lighting	Study environment: Lighting 1	Study environment: Lighting 2	Study environment: Lighting 3	Study environment: Lighting 4
Study environment: Noise	Study environment: Noise 1	Study environment: Noise 2	Study environment: Noise 3	Study environment: Noise 4
Accessibility	Accessibility 1	Accessibility 2	Accessibility 3	Accessibility 4
Opening times	Opening times 1	Opening times 2	Opening times 3	Opening times 4
Closing times	Closing times 1	Closing times 2	Closing times 3	Closing times 4

On a scale of 1 (poor) to 4 (good), what do you feel is your overall satisfaction rate with the service(s) provided by the Library?

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* 10. On a scale of 1 (poor) to 4 (good), what do you feel is your overall satisfaction rate with the service(s) provided by the Library?

Any comments or suggestions, either on the above or on any other matter, as to how the Library can be improved? Please use the text box below.

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* 1. Membership status: Are you? (Please select one)

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* 2. Academic affiliation: Are you? (Please select one)

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* 3. Academic status: Are you? (Please select one)

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* 4. For how long have you been using the Library? (Please select one)

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* 5. What is your approximate frequency of use during the past year? (Please select one)

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* 6. Where do you prefer to work in the Library and why?

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* 7. What did you do on your last visit to the Library ? Tick all that apply.

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* 8. If you consulted printed material in the library, would you have preferred to consult this in a digital format, if it had been possible?

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* 9. On a scale of 1 (poor) to 4 (good), how do you feel that the Library meets your requirements in respect of the following categories? Please feel free to use (Q11) below for any additional comments on specific items.

Question Title

* 10. On a scale of 1 (poor) to 4 (good), what do you feel is your overall satisfaction rate with the service(s) provided by the Library?

Question Title

* 11. Any comments or suggestions, either on the above or on any other matter, as to how the Library can be improved? Please use the text box below.