Institute of Classical Studies / Hellenic & Roman Library Survey

Please help us improve our services by taking a few minutes to complete our 2018 survey and letting us know your views about the ICS / Hellenic and Roman Library.   The survey is available online or using printed forms available from the library reception desk on the 3rd Floor of Senate House, South Block. The survey runs from Tuesday 8th May until midnight on Monday 21st May 2018.   If you have any problems completing the survey, please contact library staff by email: iclass.enquiries@london.ac.uk or phone 020 7862 8709.    Details of the results of the survey will be published here in due course. Responses may be used for publicity material or for publicising survey results but all comments will remain anonymous.

Thank you in advance for your help.

* 1. Membership status: Are you?  (Please select one)

* 2. Academic affiliation: Are you?  (Please select one)

* 3. Academic status: Are you?  (Please select one)

* 4. For how long have you been using the Library? (Please select one)

* 5. What is your approximate frequency of use during the past year?  (Please select one)

* 6. Where do you prefer to work in the Library and why?

* 7. What did you do on your last visit to the Library ? Tick all that apply.

* 8. If you consulted printed material in the library, would you have preferred to consult this in a digital format, if it had been possible?

* 9. On a scale of 1 (poor) to 4 (good), how do you feel that the Library meets your requirements in respect of the following categories?  Please feel free to use (Q11) below for any additional comments on specific items.

  1 2 3 4
Range of books          
Range of periodicals
Range of electronic resources (journals and/or databases)
Ease of accessing electronic resources
Ease of use of catalogue
Ease of locating material (signage and layout)
Ease of circulation processes (e.g. borrowing, renewals etc.)
Helpfulness of library staff
Postal / email enquiries
Availability of computers
Access to Wi-Fi
Scanning / printing facilities    
Cost of scanning / printing
Study environment: Desks
Study environment: Heating
Study environment: Lighting
Study environment: Noise
Accessibility
Opening times 
Closing times

* 10. On a scale of 1 (poor) to 4 (good), what do you feel is your overall satisfaction rate with the service(s) provided by the Library? 

* 11. Any comments or suggestions, either on the above or on any other matter, as to how the Library can be improved? Please use the text box below.

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