Knowledge Network UK (KN-UK) offers tailored knowledge sharing and learning for those working in KM in the professional services sector. Our three regional groups offer different events based on the needs in those areas.

In order to ensure 2017's KN-UK continues to provide great value for money for you and fufils this sector's needs, I would be grateful if you would answer a few questions to help me understand which topics you find useful and how else the group could develop.

Your answers will be confidential.

* 1. How would you characterise your main role? Tick as many as apply.

* 3. Which of the 2016 events did you find most useful? Please choose 2.

* 4. Which of the following topics would interest you?

  1 - not interested 2 3 - neutral 4 5 - really interested
Understanding how KM works in other sectors
Goal setting and prioritising
Understanding lawyers better, to work with them more effectively
Trial, test, learn - iterative improvements
Gamification
Understanding how clients see KM in law firms
KM theory and practice - basics
KM theory and practice - hot current topics
Improving communication, in particular with the C-Suite/Executive Board
Understanding how KM teams/hierarchies/roles work
Presentations from IT suppliers
Intranet design
Search and/or know how databases
Extranets and KM for clients
Presentation skills
Report writing skills
Change management
Social media for knowledge sharing
Social media for marketing
"Bring a problem" workshop
Topics relating to learning and training
New CPD regime - continuous competence
Innovation and creativity
Developing business cases
New ideas for understanding customer engagement/feedback
Developing KM strategies (departmental and whole firm)
Measuring return on investment
Reward and recognition schemes
Personal Knowledge Management and Snowden's theories
Improving sharing of tacit knowledge
Improving knowledge sharing through conversation
Knowledge-based marketing
Leadership
Process (Lean, Kaizen, 6 sigma or similar)
Project Management/LPM
Effecting cultural changes/working with different organisations' cultures
Using LinkedIn/Twitter/blogs
Impact of cloud computing
Automated document assembly
Process mapping
Knowledge mapping
Artifical intelligence

* 5. What types of presenter would you like to hear from?

  1 - not interested 2 3 - neutral 4 5 - really interested
Academics or similar
KM practitioners from different sectors
KM practitioners from the legal sector
KM practitioners/experts
Members of the group
Fee earners/users talking about their needs
Senior managers from legal sector
Senior managers from other businesses
Suppliers
Clients
Consultants/trainers

* 6. All events will need to be practical/useful, but what kinds of events do you enjoy?

  1 - not interested 2 3 - neutral 4 5 - really interested
Case studies/sharing experiences
Explaining application of useful theories
General information gathering about what everyone else is doing
Keeping abreast of hot topics
Events with a lot of interaction and discussion
Events where I don't have to speak in public

* 7. Would you be prepared to pay an additional fee (in addition to annual fee, or a larger single event fee) for a particular (famous) presenter?

* 8. What is your firm's biggest challenge for 2017? (whether KM related or not)

* 9. What is your biggest personal KM/work challenge for 2017?

* 10. What other additional services would you find valuable from KN-UK?

  1 - not interested 2 3 - neutral 4 5 - really interested
A list of names/roles/email addresses of all members (subject to their consent)
An alternative KM conference/un-conference
Our own "experts database"
An annual survey of IT/KM priorities/other
Surveys of best practice relating to KM implementation
Negotiated discounts for annual members from reliable suppliers (if this proves possible)
Ability to attend meetings at different locations for annual members
White papers/articles on topics of interest
Separate online discussion/forum area purely for annual members (different to LinkedIn group)
Online training on KM topics
Video-linked meetings (to annual members in different towns)
Research link-ups with local Universities (if possible)

* 11. What other additional services would you find valuable from KN-UK even if they required an increase (say £25-50) in the annual fee?

  1 - not interested 2 3 - neutral 4 5 - really interested
Lunch provided at the training events
Additional White papers/articles on topics of interest
Online training on KM topics
Greater discount for buying additional tickets to events

* 12. Does your firm have employees in different locations which you think would like a KN-UK in their town? If so, please list the towns. There is already interest in a Reading group and a Sheffield group.

* 13. Can you suggest someone suitable to present to the group on a topic?

* 14. Are you interested in an "alternative" KM conference?

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