2016 AILU Breakdown Response Satisfaction Survey |
2016 AILU Breakdown Response Satisfaction Survey for Flatbed Laser Cutting Machines
DEADLINE: 23 SEPTEMBER 2016
This survey is carried out free of charge by the AILU job shop group. It will take you only a minute or two to complete. You have the Association’s guarantee of confidentiality and anonymity.
By completing the survey you will help us to help you and all the UK laser job shop community by identifying the best suppliers and shaming the poor suppliers into improving their service and their charges for replacement parts.
IMPORTANT: The questions below are to be answered with a single service provider in mind. So, if you use more than one service provider for breakdowns of your flatbed cutting machine(s) you should complete the survey for the first provider (the name of the provider is asked for at the end of the survey) and then repeat it for the next provider.
This survey is carried out free of charge by the AILU job shop group. It will take you only a minute or two to complete. You have the Association’s guarantee of confidentiality and anonymity.
By completing the survey you will help us to help you and all the UK laser job shop community by identifying the best suppliers and shaming the poor suppliers into improving their service and their charges for replacement parts.
IMPORTANT: The questions below are to be answered with a single service provider in mind. So, if you use more than one service provider for breakdowns of your flatbed cutting machine(s) you should complete the survey for the first provider (the name of the provider is asked for at the end of the survey) and then repeat it for the next provider.
This survey is intended to assess BREAKDOWN RESPONSE service, not routine or scheduled maintenance.