Are your software and your support team user-friendly? This expert-certified software evaluation survey shows you whether or not your software meets your users’ needs. With questions from how well the software operates, to the overall care of your customer support team, this survey lets you look at the big picture.
What’s in the Software Evaluation Survey Template?
This survey template helps software creators understand how their users experience their product and services. How easy is it for users to operate the software? Does the software run smoothly? If the user encounters a problem with the software, are the user manual and the company’s customer service team helpful? Know what your users want to keep them away from your competitors and coming back for more. To personalise this survey, you can customise this template and include questions specific to your software.
To create a survey using the Software Evaluation survey template, just sign up or sign in to SurveyMonkey. You’ll be able to choose the template when you begin creating a survey.