SurveyMonkey Logo
Plans and Pricing

Collect protected health information with HIPAA-compliant features

Confidently manage the protected health information (PHI) you collect through surveys in a manner that complies with HIPAA.

Blocks with healthcare symbols
HIPAA-compliant survey

HIPAA beyond healthcare

HIPAA is often associated with healthcare. Yet many organizations across insurance, retail, schools, and other industries may also collect PHI. Our enterprise-grade solution can help you safely collect feedback at scale while reducing your risk of HIPAA violations.

Accidental HIPAA violations can be costly

The following circumstances could lead to a situation where PHI collected from survey data doesn't comply with HIPAA.

Lack of visibility

What kind of data is being collected and how it’s being used.

Lack of control

Who has access to survey data, and with it, PHI.

Inability to track

Who is sending surveys or sharing resulting PHI data.

Open-ended answers

Surveys with open-ended response opportunities may collect PHI.

Noncompliant parties

Working with partners that lack a rigorous commitment to HIPAA.

Identifiable respondents

Directly requesting protected health information in surveys without appropriate security measures.

Survey with users

Centrally track and manage survey users and data

Improve visibility and control over survey users and data. Understand who is accessing health information from surveys and what they’re doing with it.

Establish and enforce global settings

Reduce risk with data encryption (SLL/TLS) on mobile devices, automate user logouts, and more.

Global settings
Woman at desk

Reduce inadvertent risks

Provide reminders to users of their HIPAA obligations with in-product messages that appear when they perform sensitive operations to PHI, for example, PHI share alerts.

Work with a trusted partner

Not only is SurveyMonkey committed to providing the appropriate HIPAA training for our staff who will come into contact with customer PHI, our Enterprise plan provides HIPAA-compliant features to help you reduce risk.

Trusted partner

SurveyMonkey Enterprise & HIPAA

Contact us to learn more