Two popular online services join together to make it even easier to get insights from event attendees through pre- and post-event surveys
PALO ALTO, CA and SAN FRANCISCO, CA, October 31, 2012 – SurveyMonkey, the world’s largest online survey company, and Eventbrite, the leading online event registration and ticketing company, today announced a partnership to improve collaboration and feedback between event organisers and attendees. The technical integration of these two services enables organisers of any event to quickly and cost-effectively collect feedback, insights and suggestions from attendees for future or past events.
“This partnership is a perfect match because we’re in the business of helping our customers make better decisions and Eventbrite is also focused on providing actionable data to their users,” said Dave Goldberg, CEO, SurveyMonkey. “Our companies have similar goals of disrupting traditional processes in order to deliver a better customer experience, and this new offering brings more efficiency to the way event organisers gather and implement insightful data from their attendees.”
The new integration is made available through Eventbrite’s API and provides a way to collect input on many aspects of an event – from polling attendees on topics of interest or wine selection preferences prior to an event, to understanding if attendees learned relevant tech skills from the conference presenters after the event. This pre- and post-event feedback will help organisers better tailor their events to their attendees’ interests, and provide critical post-event feedback for improving future events.
“We continue to create and find innovative ways to help event organisers host successful events and sell more tickets,” said Kevin Hartz, Co-Founder & CEO of Eventbrite. “We are so pleased that leading companies like SurveyMonkey are developing on our platform, which gives our organisers the opportunity to collect important insights to create and host the best events possible.”
To launch a post-event survey, Eventbrite users can log into their dashboard, select the desired event, and immediately enter into a simple online process to create and distribute a survey of their choice to attendees. Additionally, the companies created four new event feedback templates that further simplify creating and customizing a survey for organisers.
Interested in trying it out? Log into your Eventbrite account to launch a survey today.
SurveyMonkey Inc. is the world’s largest survey company, helping customers collect more than 1.5 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. The company was founded in 1999 with a focus on helping people make better decisions and has built technology based on more than 10 years of experience in survey methodology and Web development. Customers include 99 percent of the Fortune 500, academic institutions, small businesses, HR departments and neighbourhood soccer leagues everywhere.
The company has more than 150 employees throughout the United States and Portugal, with headquarters in Palo Alto, CA.
Eventbrite enables people all over the world to plan, promote, and sell out any event and has processed over $1 billion in gross ticket sales. Eventbrite makes it easy for everyone to discover events, and to share the events they are attending with the people they know. In this way, Eventbrite brings communities together by encouraging people to connect through live experiences. Eventbrite’s investors include Tiger Global, Sequoia Capital, DAG Ventures, and Tenaya Capital. Learn more at www.eventbrite.com.
Caitlin Ridge, Airfoil