Create & send surveys with the world’s leading online survey software
Empower your organisation with our secure survey platform
Bring survey insights into your business apps
Collect survey responses from our global consumer panel
Understand & improve customer experience (NPS®)
Understand & increase employee engagement
Win more business with Customer-Powered Data
Build a stronger workforce with Employee Powered Data
Validate business strategy with Market Powered Data
63% of people consider a company's privacy and security history before using their products or services.
You can review our revised terms and policies by clicking through each link below. We recommend reading through the documents for yourself, but here’s a short explanation of the changes:
New Privacy Terms in the TOU and New Data Processing Agreement (“DPA”)
Effective Date: September 1, 2021.
To address the introduction of new standard contractual clauses by the European Commission (Commission Decision), we have deprecated our data processing language in our TOU (previously Section EU2). We are also deprecating our self-serve DPA which was available through a Wufoo application form. Instead we are now incorporating a new DPA into our TOU so that it is directly applicable, as appropriate, to all customers who require it. This references the fact that we have put in place new standard contractual clauses between our European affiliates and our non-European affiliates to address international personal data transfers.
Updates to Acceptable Uses Policy: We have clarified our expectations of users of our Services and actions that we may take in the event of a violation of our Acceptable Uses Policy.
Updates to Subprocessor List: We included our GetFeedback Direct subprocessors within our main Subprocessor List here. We have also added a new subprocessor for SM Apply, Bridgewater, to the list.
Other things to note: