63% of people consider a company's privacy and security history before using their products or services.
Subprocessor List
LAST UPDATED: August 16, 2021
Below is a list of subprocessors we use to process customer-controlled personal data. Please note that not all subprocessors are used in the provision of all of our services. Some subprocessors are only involved in assisting with the provision of specific Momentive services.
Data storage services for storing assets and database hosting; Content distribution network (CDN) services; language detection and translation (GetFeedback Digital only).
SM Apply Engineering Team task augmentation (contractors).
SM Apply
US, Serbia
Campaign Monitor
Email provider.
GetFeedback Direct
US
Engine Yard
Website hosting tool and cloud application management.
TechValidate, CX
US
Functional Software Inc. (Sentry)
Applications error capturing (site health monitor).
GetFeedback Direct
US
Google
GetFeedback Direct: hosts survey assets and respondent assets, NLP for respondent data, respondent data hosted on Google platform for searching/indexing dashboards.
GetFeedback Digital: Open-text response translation feature requested by a subset of GetFeedback Digital customers.
GetFeedback Digital, GetFeedback Direct
US
Heroku
Hosting provider that runs on AWS.
GetFeedback Direct
US
IPdata
Geolocation lookup for respondents.
GetFeedback Direct
US
Microsoft
Office 365 - office software and storage services, including Outlook and OneDrive.
Momentive, SurveyMonkey, Wufoo, TechValidate, CX, SM Apply, Engage
US
Momentive Affiliates
Momentive Inc., Momentive Australia Pty Limited, Momentive Canada Inc. - customer and product support services; product development, infrastructure, and technology services.
