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Procurement Category Manager


San Mateo

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About SurveyMonkey

SurveyMonkey (NASDAQ: SVMK) is a leading global survey software company on a mission to power the curious. The company’s People Powered Data platform empowers over 17 million active users to measure and understand feedback from employees, customers, website and app users, and the market. SurveyMonkey’s products, enterprise solutions and integrations enable 350,000+ organizations to solve daily challenges, from delivering better customer experiences to increasing employee retention. With SurveyMonkey, organizations around the world can transform feedback into business intelligence that drives growth and innovation.

SurveyMonkey is a place where the curious come to grow. By embedding inclusion into our processes, policies, and culture, we are building a workplace for our 1,000+ employees across North America, Europe, and APAC where people of every background can thrive. We’ve won multiple awards and received recognition for our forward-looking policies, including extended parental and bereavement leave, vendor benefits standards, and Take 4 sabbaticals. SurveyMonkey was recognized by Great Place to Work® and FORTUNE as a top workplace in 2018 and 2019, and the company has also won numerous awards as a leader in global survey software, including being named among CNBC’s Disruptor 50 and the Forbes Cloud 100. 

Over the past two years we’ve become a public company and expanded our platform with enterprise-grade features in privacy, security and compliance, putting SurveyMonkey on the path to rapidly expand our presence within the Fortune 500. We have ambitious goals to grow our international footprint as well, and every member of our troop plays a critical role in driving this growth and transformation. It’s an incredible time to join the company and be a part of our next chapter!


The Role

Reporting to the Sr. Manager of Global Procurement, the Procurement Category Manager will be responsible for end-to-end procurement activities, including but not limited to partnering with internal stakeholders, data analysis, research, negotiation strategy development, proposal analysis, and vendor contract reviews and implementation. The assigned commodities span multiple categories, with an emphasis on Contingent Labor and Software. The Procurement Category Manager is an individual contributor who will also be responsible for managing select continuous improvement initiatives. This position requires dedicated problem solving, contract negotiations, internal stakeholder/vendor relations, and a solid understanding of procurement processes.



  • Create strong business relationships with internal stakeholders as a trusted advisor who influences buying behavior and drives savings.
  • Negotiate new and renewal agreements based on informed quantitative and qualitative analysis.
  • Analyze monthly spend reports and commodity market trends to identify opportunities for cost reductions.
  • Manage RFX activities as assigned.
  • Prepare and review vendor contracts, quotes, and proposals.
  •     Partner with Legal and Security teams during new vendor on boarding to ensure business requirements are met at engagement onset.
  • Vendor relations and management, including quarterly business reviews.
  •     Partner with internal business units to assist with development of business cases for new product/service requests with a focus on ROI and TCO.
  • Facilitate purchase requisition to purchase order creation process.
  • Work closely with the Finance team on budget spend to maximize cost efficiency within each department.
  •     Lead continuous improvement program initiatives as assigned.
  •     Champion SurveyMonkey Global Procurement Policy by providing stakeholder Q&A and training sessions.



  • Bachelor’s Degree in Business or related field.
  • Preferred 5 years experience in Procurement and Contract Administration.
  • Metrics driven, with the ability to exercise judgment and operate independently.
  • Ability to prioritize requests and communicate effectively in a deadline driven environment.
  • Experience contracting with labor related and SaaS providers.
  • Strong negotiation and relationship building skills.
  • Experience in data privacy or working with vendor DPAs is a plus.
  • Thorough understanding of procurement systems, processes and best practices.
  • Proficient in Coupa P2P software, or comparable is desired.
  • Strong work ethic, team player, and a sense of humor.


At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, 401k, paid holidays and parental leave, and equity compensation.

SurveyMonkey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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