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SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Integrate with 100+ apps and plug-ins to get more done.

Build and customise online forms to collect info and payments.

Create better surveys and spot insights quickly with built-in AI.

Purpose-built solutions for all of your market research needs.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

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Here’s to your health: We’re HIPAA compliant

Here at SurveyMonkey, we understand how important the healthcare provider-patient relationship is. That’s why we offer a variety of healthcare survey templates to provide patient insight to doctors, nurses and other healthcare staff.

If you want to conduct online surveys, but also need to comply with the HIPAA guidelines, we have big news to share.

If you work in medicine or in healthcare, then you’re probably familiar with the Health Insurance Portability and Accountability Act (HIPAA). It sets privacy and security requirements for how you care for patients’ protected health information (PHI). The Department of Health and Human Services has announced new HIPAA requirements that go into effect September 23, 2013.

We’re a step ahead of these new requirements. To conduct HIPAA-compliant surveys, just upgrade to a paid plan (if you haven’t already) and enter into our Business Associate Agreement.

It doesn’t stop there though. In addition to offering our standard set of powerful survey tools, we’ll help covered entities meet their HIPAA obligations with the administrative, physical and technical safeguards that are consistent with HIPAA requirements. What does this mean exactly? Well, we’ve put alert messages in place to remind users of their HIPAA obligations and warn them when they perform sensitive operations on PHI. Logs of account activity are also available and just like your online bank account, we offer 30-minute session timeouts for added security. Thanks to the help of security consultants and health information privacy experts, we’re ensuring that our security measures are up to speed with HIPAA’s specialized and exacting requirements.

HIPAA security alert image

Keeping things simple? That’s always a priority for us in everything we do. Our standard Business Associate Agreement contains all of the provisions required by HIPAA (including the HITECH Act and related rules made by the DHHS), in order to make it easy for you to bring us on board as a business associate and to HIPAA-enable your SurveyMonkey account. For a fee, you can also negotiate a custom BAA with us that fits your internal compliance rules.

We hope this news makes your life as a healthcare provider easier, gets you on the path to greater insights from your patients and of course, helps you make better decisions about patient care.

For even more information on what a HIPAA-enabled SurveyMonkey account can do for you and your organization, please be sure to visit our HIPAA FAQ or feel free to contact us with any compliance questions that you may have.

Toolkits Directory

Discover our toolkits, designed to help you leverage feedback in your role or industry.

Survey Best Practices

Learn our survey best practices to make the most of your next survey. Explore our survey guidelines and get started today, for FREE!

Collect key contact information with online contact forms

Create customisable contact forms and easily add them to your website. Or use one of our pre-filled templates to grow your business faster.

Easily create and customise online application forms

Easily create and customise application forms. Customise their design, collaborate with your team live and launch faster with our free templates.