Make your next event successful from start to finish. Here are some tips and online event survey examples to help you collect feedback and draw meaningful conclusions from the data. Whether you’re planning an event, responding to feedback in real time or hoping to improve based on post-event feedback, follow these guidelines for an easy way to make surveying an integral part of your success.
Send a survey to invitees to obtain an accurate headcount and tailor your event according to their preferences.
Do you plan fundraisers, conferences, parties or weddings? Whether casual or fancy, business or personal, you know it takes a lot of work. There’s the venue to book, speakers or entertainment to coordinate, and RSVPs to gather. Surveys make it easy to obtain the information you need – both before and after your event – to ensure that everyone has a great time and that each event you plan is better than the previous one.RSVPs, contact information and scheduling
You’ll need an accurate headcount to ensure that you have enough food to go around. Send out a simple RSVP questionnaire to get the names, addresses, the number of people and any other information you need to accurately plan your event. You can also use surveys to ask about people’s availability if you need help setting a date. Preview templateProfessional events and conferences
Before you decide on that team-building exercise, offsite trip or Christmas party, send out a corporate event questionnaire to gather all of the data you need to make an informed decision. Poll attendees about things like dietary restrictions and what they hope to get out of the event. Use our expert-certified templates or customise questions to be as specific as you like. Preview templateFundraisers and non-profits
Use surveys to understand everyone’s availability and to coordinate volunteers. To make sure your donors have a great experience, take a little time to understand what makes them tick. Did the event do enough to discuss the cause? Or was it fun enough? Are they more or less likely to donate? Asking these questions can help things run smoothly so you can meet your fundraising goals. Preview template
Ask attendees to give live feedback during an event to make adjustments in real time, ensuring their satisfaction.
Our event survey templates are written by experts to save you time and provide you with reliable, actionable data. Check out some of our online event survey templates below or look at our full list of available free survey templates.General Event Feedback Survey Template
Measure attendee satisfaction with this post-event feedback survey, designed in partnership with experts at Eventbrite. Preview templateProfessional Event Feedback Survey Template
Ask attendees if sessions were informative, how you could improve your event and whether they’re likely to attend again. Preview templateEvent Planning Survey Template
Send this template to invitees before your event to collect RSVPs and tailor your event based on attendee preferences. Preview template
After your event, send a survey to see what attendees thought of the menu, speakers and more, so that you can improve.1. Send your post-event survey soon.
As time goes by, the details of an event you held may become a little hazy. You’ll want to know exactly what your guests liked, what they didn’t like and what they’d like to see next time, so get their responses while the event is still fresh in their memory.2. Be specific.
If you had several entertainment acts throughout your event, a question like, “Did you like the entertainment?” may be difficult to answer. Your attendees may have loved one act but loathed another. Ask about specific entertainers (or food dishes or presenters) and you’ll have a better idea what to do for your next event.3. Make it anonymous.
Unless you’re asking for contact information, make sure that you let your guests know their event survey answers are 100% anonymous. In order to gain the optimum insight, you need to make sure that they feel comfortable complimenting (and criticising) the event.4. Choose your incentives wisely.
Incentivising your respondents to give feedback can be a good idea, but bear in mind the fact that if you offer everybody survey rewards, attendees may rush through your survey without giving much thought to responses. A good way to obtain high-quality answers is to offer your attendees a way to enter a raffle for a prize or generic gift card that would appeal to most of them. Don’t forget to ask for their contact information to follow up if they’ve won.5. Consider your data in context.
Comparing your event feedback survey data with event data from others is a great way to understand your performance. For example, if 67% of your attendees say they’d recommend your event to others, how do you know whether that’s good or bad? When you use our General Event Feedback Survey Template as is, you can see your data in context by comparing your survey results against our industry benchmarks for attendee satisfaction.
Here are some ideas to ensure that respondents will answer your surveys.
If your survey is short and sweet, there's a greater chance that more respondents will complete it.
Little incentives like small discount or an entry into a drawing can help ensure respondents complete your survey.
With SurveyMonkey Audience, you can purchase access to an audience who meets specific demographic criteria for your survey. It's a great way to get targeted responses from a specific group.