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20 employee satisfaction survey questions
Before we dive into examples and templates, let’s make sure we’re on the same page when it comes to an employee or staff satisfaction survey. What are they exactly, and why are they important?
What’s an employee satisfaction survey?
Employee satisfaction surveys are where you ask your staff how happy and satisfied they are in their job and at your organisation. They help you understand how many of your employees enjoy working for you. Are they satisfied with their benefits? Are their day-to-day needs met? Do they feel respected by their colleagues? Hear straight from the horse’s mouth with anonymous, expert-designed employee surveys.
Why should you measure employee satisfaction?
In a nutshell, employee satisfaction is fundamental for ongoing business success. By regularly measuring satisfaction, you can understand where you’re at, what you’re doing well and where you’re falling short. In fact, it can help your business on a whole range of fronts, such as:
1. Staff retention
Team members that are satisfied are far more likely to continue working for you than those that aren’t. By measuring employee satisfaction, you’ll get a sense of the proportion of your staff that are likely to leave in the weeks and months to come.
2. Productivity and performance
Satisfied employees are not only more productive, but they also produce better work. This means employee satisfaction impacts your bottom line.
3. Word of mouth
Your staff members represent your organisation. They’re brand ambassadors. And if they’re unhappy, they won’t be doing you any favours. On the flipside, truly satisfied employees can be your biggest advocates. Wouldn’t you like to know how many of each you have?
4. Company culture
Company culture significantly impacts staff satisfaction. And when it comes to company culture, it really can be a case of one bad apple. One disgruntled employee can prove toxic, creating a negative working environment. And this can drive your most talented employees away. It’s important that you regularly get feedback on your company culture so you can identify and act on any issues.
5. Employee engagement
While employee satisfaction and engagement are not synonymous, a satisfied employee is more likely to be engaged. So positive employee satisfaction feedback can also be a good indicator of employee engagement. And an engaged employee is worth their weight in gold, since they’re dedicated to helping your organisation achieve its goals.
20 staff satisfaction survey questions
Let’s look at some practical examples of employee survey questions you could include.
- How meaningful is your work?
- How challenging is your work?
- In a typical week, how often do you feel stressed at work?
- How well are you paid for the work you do?
- How much do your opinions about work matter to your colleagues?
- How often do the tasks assigned to you by your line manager help you grow professionally?
- How many opportunities do you have to get promoted where you work?
- How likely are you to look for another job outside the company?
- To what extent are you satisfied with the culture of your workplace?
- How satisfied are you with the company’s pension plans and contributions?
- Do the organisation’s flexible working options meet your expectations?
- How easy is it to get help from your manager when you need it?
- How often does your manager give you feedback on your work?
- How fair is your company’s sick leave policy?
- To what extent do you agree with the statement: “I am satisfied with my overall job security.”
- How happy or unhappy are you with senior management at your organisation?
- How professionally do the members of your team behave?
- How well do you the members of your team communicate with each other?
- When determining promotions at your organisation, how important is the length of time an individual has spent at your organisation?
- How well does the following statement describe your organisation: “My organisation is a meritocracy, that is, promotions are based only on individual employee performance.”
As you can see, these staff survey questions cover a wide array of different topics which all feed into overall satisfaction. And there’s plenty more where that came from. Below we’ve collated several of our most popular templates on this topic.
Types of employee satisfaction surveys
To start with, there are more general surveys that ask questions about employee satisfaction overall. This type of survey will touch on several different aspects which affect overall satisfaction, from team environment to benefits, to managers’ performance.
But in some situations, you might prefer to focus on one or a couple of aspects of satisfaction. For instance, you can send out a survey that asks about professional development opportunities within your organisation, one that looked at wellbeing or one that focused on team culture. Why not check out the templates below.
Staff satisfaction survey templates
Below are just a few examples of expert-designed staff survey questions and surveys from our library.
Inclusion and belonging
Building a workplace culture that prioritises belonging and inclusion is the best way to attract diverse and talented people, create a sustainable workforce, and—most importantly—make employees feel supported. SurveyMonkey’s inclusion and belonging survey template can help you understand what you’re doing well and where there’s room for improvement.
Compensation
If your employees don’t think they’re paid well enough, they may start looking for another opportunity soon.
Financial benefits and wellness
Find out if your employees feel satisfied with their future plans and how the company is helping them reach their long-term financial goals.
Benefits
Workplace flexibility, retirement plans, paid leave and other benefits can be key to job satisfaction.
Health benefits
Find out if your choice of health insurance is working for your employees.
Supervisor performance
Are managers approachable and available? How often do they give feedback to their team members? Do they improve the team’s performance with their contributions?
Career development
Find out what your employees think of your investment in training and education and the opportunities for professional development they see in front of them.
Work environment
How do your staff members perceive diversity, inclusiveness and work culture at your company? Ask them.
Gender in the workplace
Designed by SurveyMonkey and Lean In, this survey measures employees’ attitudes on gender, a fundamental issue of growing importance in the workplace.
Team performance
Do your employees think they are working with equally skilled and professional peers?
See how SurveyMonkey can power your curiosity
