Get the insights you need to delight customers, boost loyalty, and create a culture of customer centricity.
of people have permanently stopped using a product after one bad experience.
of professionals feel they don’t have enough information or the right kind of information about their customers.
marketers say their top challenge is extracting insights and taking action on data.
From instant customer feedback to turn-key NPS® monitoring, SurveyMonkey makes it easy to listen and take action throughout the customer journey.
For expert help with your NPS, ask us about SurveyMonkey CX, our turn-key software solution that helps you improve customer satisfaction by collecting, analyzing, and taking action on your customer feedback.
NPS, Net Promoter & Net Promoter Score are registered trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.
To start getting customer insights today, talk to us about SurveyMonkey Enterprise, our powerful yet simple survey platform trusted by businesses around the world.
Ready to take action on customer feedback? SurveyMonkey Integrations allow you to seamlessly bring survey data from SurveyMonkey CX and SurveyMonkey Enterprise into the apps your team already uses.
“Using SurveyMonkey CX, we’ve seen our NPS go up by over 20 points.”
Aaron Goldman, CMO, 4C Insights
“SurveyMonkey Enterprise has enabled us to really, truly deliver a mind-blowing customer experience.”
Chase Zenger, Head of Customer Experience, Box
GUIDE
Managing the customer experience is easier than you think. Learn how to get started in our guide.
6 easy steps to kickstart a killer CX program
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