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Plan updates

We’ve recently made major improvements to our platform and plan selection to help you easily work with others on survey projects, build even better surveys and engage with more people in more places.

All your surveys and data are safely stored in your account and not affected by plan updates.

If you previously purchased a GOLD plan, you now have an ADVANTAGE plan that includes every tool and feature from your previous plan. We haven’t removed any features from your account. You can still:

  • Create and send an unlimited number of surveys
  • Access an unlimited number of responses to every survey you send
  • Use skip logic to create smart, customised surveys
  • Export your survey results into spreadsheets, presentations and more

New ADVANTAGE features

Your ADVANTAGE plan includes several new features – along with tools we’ve recently added to our platform. All new features and tools are available in your account right now. Start using your new tools today to:

Easily work with others on your survey projects

  • Invite someone to use your 1 additional team seat
  • Ask anyone for feedback on surveys with commenting
  • Access even more 3rd-party integrations to work across teams

See Details

Build better surveys that work harder

  • Improve your surveys and response rates with SurveyMonkey Genius
  • Get more responses with a faster survey-taking experience for mobile and web

See Details

Engage with your audience in more ways

  • Create quizzes for compliance, testing, training and more
  • Build smarter, more delightful surveys with custom variables

See Details

Reach more people in more places

  • Find people in your target market to take your survey
  • Send surveys via Facebook Messenger, Slack and other chat apps

See Details

Do you have a specific question about changes to your plan? Get in touch with us at any time. Contact us now

Easily work with others on your survey projects

It’s now even easier to work directly with another person on your survey projects and also to include additional teammates with commenting and integrations.

Work smarter with a teammate

Your plan now includes two user accounts. Both you and another person get all the features from your previous plan along with collaboration tools to easily create, edit and analyse surveys. Also, with a shared library of assets such as logos, images and survey templates, you can quickly create on-brand surveys. Invite someone to use your free team seat now. Go to My Account

Get feedback from anyone on survey drafts

We’ve also recently updated our platform to include commenting on survey drafts. You can invite anyone to comment – all you need is their email address to invite them. With commenting, you can obtain the feedback you need to build better surveys. Everyone can see existing comments and respond to them. And you get all your feedback in one place, making it easier to wrap up survey projects faster. Learn more about commenting

Put your surveys to work in more places

We’ve also added new 3rd-party integrations, making it even easier to share survey results with your entire team in apps such as Slack and Microsoft Teams. And you also have access to integrations that help you extract and leverage your survey data. Save time by integrating surveys into the applications you use every day – from Slack to Salesforce and from MailChimp to Zendesk. See all integrations

Build better surveys that work harder

You now have even more tools to help you improve the quality of your surveys and get more responses.

Improve your response rates with SurveyMonkey Genius

Predict how your survey will perform – before you send it. Use SurveyMonkey Genius to get a quality score, estimated completion rates and, if needed, easy next steps to improve your survey. See how to use SurveyMonkey Genius

Get more responses to every survey you send

Our faster survey-taking experience is optimised for both mobile and web. With auto-scrolling and fewer clicks, your survey-takers can quickly respond to your surveys, anywhere and anytime. Plus, your surveys will look great on any device, ensuring that your brand always looks polished and professional. Check out the new experience by creating a survey today. Create a survey

Better engage with your audience

Now you have even more ways to interact with – and delight – your audience.

Quizzes are a great tool for testing and more

Easily create assessments for your employees, students or others. With automatic scoring, you get real-time results about both quiz takers and their answers. And you can allow quiz takers to see their score straight away – plus corrected answers.

Quizzes are a simple way to obtain baseline assessments and can also help you track results over time. Corporate training and compliance quizzes make it easy to see whether employees understand company policies, approved procedures, their specific duties and more. You can also use quizzes to re-engage with customers online by posting a fun quiz in your social media channels. Create a quiz now

Delight your survey-takers with smarter surveys

Your new plan includes customs variables, so you can leverage information you already have for survey-takers and match it to their responses – without having to ask them to provide it. With more customisation, your survey-takers enjoy shorter, faster surveys with fewer questions and you can still capture the data you need in your results. Use custom variables for data points you may already know for your survey-takers, such as location, full name, job title or department. Learn how to add custom variables

Reach more people in more places

Your new plan includes more ways to connect with the people who matter most to you.

Get people to take your surveys

We’ve added Audience panel credits to your plan, so you can try our market research platform. Get people to take your survey and enjoy real-time feedback from people around the world. It only takes a few minutes to set up an Audience panel survey, and you can easily get the opinions of potential customers or people who you might not be able to reach otherwise. Simply select demographic attributes to really zero in on your target audience. Learn more about SurveyMonkey Audience

Send surveys that look like conversations

We’ve recently added new ways to send surveys via chat applications, so you can create surveys that look like instant-message conversations. Get started with our Facebook Messenger template or send surveys via Slack.

More discounts available

For a limited time, you can also upgrade to an even more powerful plan for less. Your discounted pricing is also available for the PREMIER plan, which includes even more tools. You can see your exclusive discount by signing in to your account and visiting our Pricing Page. Visit Pricing Page

Features available in the PREMIER plan:

  • White-labelling to only show your brand from start to finish. Completely brand your surveys. Remove the SurveyMonkey footer from your surveys and even redirect survey-takers to your website after they have completed your survey.
  • Advanced tools to create even smarter surveys.. Advanced survey logic features help you design incredibly powerful surveys that both create highly customised experiences for your survey-takers and enhance your survey data.

See your discounted price

This discount is exclusive to you and you must be signed in to see it.

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New features

Get more details about new features and tools that we’ve recently released. Some are already in your account!

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Answers

Learn more about recent plan updates, access your account info and connect with customer support if needed.

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Discounted pricing

Compare new plans and see your exclusive, discounted pricing. Visit our pricing page to learn more.

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