Close your eyes. Take a deep breath. Repeat after us…We’re taking customer support to the next level.
This new and improved integration gives people direct access to their SurveyMonkey surveys within Zendesk. Whether gathering customer satisfaction or product feedback, Zendesk administrators can send out a plethora of trusted SurveyMonkey templates. Admins simply log into Zendesk, select the user group from whom they’d like to collect feedback, choose which survey to send and bam! Collaboration nirvana. The conversations you have with your customers will have deeper impact and lead to even more productivity.
Big thanks to Conan Reidy, Sam Boonin, Steven Yan, Maxime Prades, Jennifer Rowe, Stephanie Zou and the entire Zendesk crew for one blissful integration!