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of businesses who track their Net Promoter Score describe themselves as very or extremely successful.
of millennials we talked to would rather work for a company whose mission they believe in than a company that pays a lot.
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Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.