Food Hub Driving Volunteers' Questionnaire July 2018

Thank you so much for volunteering with the Food Hub, we're making a huge difference in the town.

We've been growing very fast and your sessions are getting longer with more pick-ups, more sorting, more deliveries and more cleaning.

So please grab a cuppa and fill this in to let us know what is working for you - or not!

Important – please be sure to answer the questions on health and safety and whether you want to claim mileage for last year. To claim mileage please respond by 7th August 2018.

Thank you for making the Hub happen! Emma and Katy

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* 1. Your name

Name

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* 2. For your regular role please tell us

How long does it usually take? In hours

What's the longest its taken you? In hours

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* 3. When things do overrun is this a problem for you?

No, I can be flexible

Sometimes it's a problem

Yes, it's a problem

Please tell us more

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* 4. How confident do you feel about the different aspects of your role?

	Not at all confident	Think I'm OK	Very Confident	I don't do this
Collecting from stores	Collecting from stores Not at all confident	Collecting from stores Think I'm OK	Collecting from stores Very Confident	Collecting from stores I don't do this
Sorting food for our groups	Sorting food for our groups Not at all confident	Sorting food for our groups Think I'm OK	Sorting food for our groups Very Confident	Sorting food for our groups I don't do this
Knowing what to do with surplus when we get loads of food	Knowing what to do with surplus when we get loads of food Not at all confident	Knowing what to do with surplus when we get loads of food Think I'm OK	Knowing what to do with surplus when we get loads of food Very Confident	Knowing what to do with surplus when we get loads of food I don't do this
Knowing what to do when we don't have enough food for all our groups	Knowing what to do when we don't have enough food for all our groups Not at all confident	Knowing what to do when we don't have enough food for all our groups Think I'm OK	Knowing what to do when we don't have enough food for all our groups Very Confident	Knowing what to do when we don't have enough food for all our groups I don't do this
Knowing what to do with store cupboard food	Knowing what to do with store cupboard food Not at all confident	Knowing what to do with store cupboard food Think I'm OK	Knowing what to do with store cupboard food Very Confident	Knowing what to do with store cupboard food I don't do this
Delivering to groups	Delivering to groups Not at all confident	Delivering to groups Think I'm OK	Delivering to groups Very Confident	Delivering to groups I don't do this

Other (please specify)

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* 5. There have been some great suggestions from across the team about how we can improve the Hub operation. We’re working on these and want to make sure we’ve know the things that would make most difference for you

	Not important	Useful	Top Priority
Van. A Berlingo van to use for collections from the furthest away stores to reduce the risk of running out of car space.	Van. A Berlingo van to use for collections from the furthest away stores to reduce the risk of running out of car space. Not important	Van. A Berlingo van to use for collections from the furthest away stores to reduce the risk of running out of car space. Useful	Van. A Berlingo van to use for collections from the furthest away stores to reduce the risk of running out of car space. Top Priority
Back-up for the co-ordinator to come in at about 8.30 to take over cleaning/tidying/help if it’s a “big food” day	Back-up for the co-ordinator to come in at about 8.30 to take over cleaning/tidying/help if it’s a “big food” day Not important	Back-up for the co-ordinator to come in at about 8.30 to take over cleaning/tidying/help if it’s a “big food” day Useful	Back-up for the co-ordinator to come in at about 8.30 to take over cleaning/tidying/help if it’s a “big food” day Top Priority
Better information on what to do with peak food and a what's app system to tell our groups what surplus is available	Better information on what to do with peak food and a what's app system to tell our groups what surplus is available Not important	Better information on what to do with peak food and a what's app system to tell our groups what surplus is available Useful	Better information on what to do with peak food and a what's app system to tell our groups what surplus is available Top Priority
A better guide to sorting	A better guide to sorting Not important	A better guide to sorting Useful	A better guide to sorting Top Priority
Changing our health and safety rules so we no longer record store cupboard food but concentrate on getting them out	Changing our health and safety rules so we no longer record store cupboard food but concentrate on getting them out Not important	Changing our health and safety rules so we no longer record store cupboard food but concentrate on getting them out Useful	Changing our health and safety rules so we no longer record store cupboard food but concentrate on getting them out Top Priority

Other (please specify)

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* 6. What is the one thing you would like to change about the way the Food Hub is run?

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* 7. What do you enjoy about volunteering with the Food Hub?

Being part of the team

Getting food to people who can use it

Reducing waste

All of the above

Other - please let us know what makes it worth while for you

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* 8. Please let us know if you area away in the summer, if you haven't already told Emma

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* 9. Have you done your on-line food hygiene course?

Yes

No - If not please ask Emma for a course code

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* 10. Have you been talked through the food safety presentation by Emma or Katy?

Yes

No - If not we'll arrange this asap

Don't know

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* 11. Please confirm that you have let us know about any significant health issues. Specifically -

The role of driver with the hub will mean lifting and carrying of food. Please let us know if you have any back problems or other health issues that we need to know about, so that we can ensure that the role is suitable for you and we can adapt our practices where necessary. Because we're handling food we need to know if you have recurring stomach, skin/ear or throat infections, have jaundice, have/have had typhoid or are a carrier of salmonella.

No, I confirm I have no health issues I need to inform you of

Yes, I'd like to discuss health issues

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* 12. Would you like to take more responsibility in running the hub?

There are three main roles for now, 1) sorting/driving; 2) co-ordinating the day's food run (collecting food and supporting the sort) 3) helping with admin or fundraising. We need more co-ordination and organising power to keep things running smoothly.

I'd like to co-ordinate the day's food run

I'd like to help with admin or fundraising

I'd rather just drive

Comment here

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* 13. Would you like to be reimbursed for your fuel costs?

It's an important principle that you can reclaim your fuel costs back and we are able to reimburse you based on mileage at 25p per mile. Would you like to reclaim your fuel costs for 2017/18?

We have estimated what you can claim for last year based on the rota and we would appreciate it if you could let us know by 7 August if you would like to do so. However, if you are able to donate your fuel as well as your time we are grateful as this reduces our fundraising needs.

For 2018/19 we would like you to reclaim your fuel costs on a quarterly basis based on your journeys for the Food Hub. If you are able to donate your fuel, we will be asking you to claim your expenses and then donate them back with 25% Giftaid (where applicable) so that we can create a fund to cover fuel costs.

Yes, I'd like to be reimbursed for my fuel costs for 2017/18

No, I don't want to reclaim my fuel costs for 2017/18

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* 14. Would you recommend volunteering with the food hub to a friend? (10 is the highest score)

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 15. Please tell us the reason for your score

Thank you for being part of the Food Hub!