The COMET Library Service 2017

1. The COMET Library User Survey 2017

We are keen to find out how much you know about our services, how useful they are to you, and how they meet your information needs and any comments you may have on Library services.

Please could you complete this questionnaire, there are only 17 questions and it should take no more than 5 minutes to complete.

The results will help us to plan and develop Library services to meet the future needs of our users.

No personal information will be passed on to a third party in accordance with Data Protection.

Questions marked with an asterisk * require a response.

Please do not hesitate to contact staff at the COMET Library on extension 7201 or by emailing library@ldh.nhs.uk if you have any questions or concerns regarding the survey.

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* 1. Which staff group do you belong to?

Specialist Nurse

Practise Nurse/ District Nurse/ Community Nurse/ Health Visitor

Administrative staff

Registrar/ Consultant/ Staff Grade Doctor

Junior Doctor

Medical Student

G.P. / Dentist

Nurse/ Midwife

Student Nurse/ Midwife

Support Worker/ HCA

AHP/ Healthcare Scientist

Student AHP/ Healthcare Scientist

Manager

Researcher

Social care

Other (please specify)

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* 2. Which organisation do you belong to? If you belong to more than one organisation e.g. you are a student at UCL or Bedfordshire and a member of staff at Luton & Dunstable University Hospital NHS Trust, please tick both options.

Luton & Dunstable University Hospital NHS Trust

General Practice Staff

University of Bedfordshire

University of Hertfordshire

Bedford College of Further Education

Keech Hospice Care‎

Bedfordshire Public Health

Luton Public Health

Other

Other (please specify)

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* 3. Are you a member of the COMET Library ?

Yes

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* 4. How frequently do you use the Library Service, either remotely (by 'phone, email, website etc) or by visiting the Library?

Once a week or more?

More than once a month?

A few ie. 2 to 3 times per year?

Never (Please go to question 6)

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* 5. There are a number of different ways of using and accessing COMET Library Services. Please select the routes you have used (listed below).

Visit the COMET Library in person

E-mail

Telephone

Library Services section of the Luton & Dunstable University Hospital website

Other (please specify)

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* 6. If you do not use the COMET Library Service, please tell us why not? You can choose more than one option if appropriate.

Not had the time to look for information

Not had a need to look for information

Didn't know about the existence of the Library

Didn't know I was eligible to use the Library

Inconvenient opening hours

Inconvenient location

Other ie. find information from other sources (Please specify in box below)

Please specify other sources of information

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* 7. If you visit the Library in person, which of the following resources/facilities do you use? You can choose as many options as appropriate. If you don't visit the Library in person, please ignore this question.

Computers (Both Trust and Library PCs)

Quiet study facilities

Books

Journals collection

Photocoping / scanning

eLearning

Lendable Apple iPad or Macbook Laptop

Charging your mobile device

Library and COMET WiFi

Advice and Staff Assistance

Other (please specify)

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* 8. We would like to assess the services we provide and the information needs of our users. If you have used any of the following services, please could you indicate if they have met your needs. Please only rate the services that you use and add comments if appropriate.

	Yes meets needs	Partly meets needs	Doesn't meet needs	Not applicable
The Library as a place to study	The Library as a place to study Yes meets needs	The Library as a place to study Partly meets needs	The Library as a place to study Doesn't meet needs	The Library as a place to study Not applicable
IT / computer facilities	IT / computer facilities Yes meets needs	IT / computer facilities Partly meets needs	IT / computer facilities Doesn't meet needs	IT / computer facilities Not applicable
Photocopying, scanning and printing	Photocopying, scanning and printing Yes meets needs	Photocopying, scanning and printing Partly meets needs	Photocopying, scanning and printing Doesn't meet needs	Photocopying, scanning and printing Not applicable
Book collection	Book collection Yes meets needs	Book collection Partly meets needs	Book collection Doesn't meet needs	Book collection Not applicable
Inter-library Book loan service	Inter-library Book loan service Yes meets needs	Inter-library Book loan service Partly meets needs	Inter-library Book loan service Doesn't meet needs	Inter-library Book loan service Not applicable
Journal collection (both print and online via NHS ATHENS, HDAS and Read by QXMD)	Journal collection (both print and online via NHS ATHENS, HDAS and Read by QXMD) Yes meets needs	Journal collection (both print and online via NHS ATHENS, HDAS and Read by QXMD) Partly meets needs	Journal collection (both print and online via NHS ATHENS, HDAS and Read by QXMD) Doesn't meet needs	Journal collection (both print and online via NHS ATHENS, HDAS and Read by QXMD) Not applicable
Article / document supply service (Inter-library or British Library Full text article ordering)	Article / document supply service (Inter-library or British Library Full text article ordering) Yes meets needs	Article / document supply service (Inter-library or British Library Full text article ordering) Partly meets needs	Article / document supply service (Inter-library or British Library Full text article ordering) Doesn't meet needs	Article / document supply service (Inter-library or British Library Full text article ordering) Not applicable
Current Awareness contents pages	Current Awareness contents pages Yes meets needs	Current Awareness contents pages Partly meets needs	Current Awareness contents pages Doesn't meet needs	Current Awareness contents pages Not applicable
Help / information received from Library staff	Help / information received from Library staff Yes meets needs	Help / information received from Library staff Partly meets needs	Help / information received from Library staff Doesn't meet needs	Help / information received from Library staff Not applicable
Literature searches performed by Library staff	Literature searches performed by Library staff Yes meets needs	Literature searches performed by Library staff Partly meets needs	Literature searches performed by Library staff Doesn't meet needs	Literature searches performed by Library staff Not applicable
Training in searching skills received from Library staff	Training in searching skills received from Library staff Yes meets needs	Training in searching skills received from Library staff Partly meets needs	Training in searching skills received from Library staff Doesn't meet needs	Training in searching skills received from Library staff Not applicable
Training in Critical Appraisal Skills	Training in Critical Appraisal Skills Yes meets needs	Training in Critical Appraisal Skills Partly meets needs	Training in Critical Appraisal Skills Doesn't meet needs	Training in Critical Appraisal Skills Not applicable

Please feel free to comment

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* 9. To help us assess the impact of Library services, can you tell us how using our resources/ services have helped you in your area of work/ study (eg. giving brief specific examples, without breaching confidentiality, on info contributing to patient care/ change practice/ helped you gain a qualification etc (please specify)

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* 10. Do you agree/ disagree with the following statement?

	Strongly Agree	Agree	Neither agree nor disagree	Strongly disagree	Don't know	Not applicable/ I don't use the Library
On balance, does the Library and its staff provide a good service for you?	On balance, does the Library and its staff provide a good service for you? Strongly Agree	On balance, does the Library and its staff provide a good service for you? Agree	On balance, does the Library and its staff provide a good service for you? Neither agree nor disagree	On balance, does the Library and its staff provide a good service for you? Strongly disagree	On balance, does the Library and its staff provide a good service for you? Don't know	On balance, does the Library and its staff provide a good service for you? Not applicable/ I don't use the Library

Please comment further on the Library's service to you

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* 11. Have you ever used any of the following electronic resources? (please tick all options that apply)

	Very frequently	Frequently	Sometimes	Seldom	Never
NHS Evidence Healthcare Databases	NHS Evidence Healthcare Databases Very frequently	NHS Evidence Healthcare Databases Frequently	NHS Evidence Healthcare Databases Sometimes	NHS Evidence Healthcare Databases Seldom	NHS Evidence Healthcare Databases Never
NHS Evidence Electronic Journals (HDAS)	NHS Evidence Electronic Journals (HDAS) Very frequently	NHS Evidence Electronic Journals (HDAS) Frequently	NHS Evidence Electronic Journals (HDAS) Sometimes	NHS Evidence Electronic Journals (HDAS) Seldom	NHS Evidence Electronic Journals (HDAS) Never
Internet search ie. Google or Yahoo for health information	Internet search ie. Google or Yahoo for health information Very frequently	Internet search ie. Google or Yahoo for health information Frequently	Internet search ie. Google or Yahoo for health information Sometimes	Internet search ie. Google or Yahoo for health information Seldom	Internet search ie. Google or Yahoo for health information Never
Cochrane Library	Cochrane Library Very frequently	Cochrane Library Frequently	Cochrane Library Sometimes	Cochrane Library Seldom	Cochrane Library Never
PubMed	PubMed Very frequently	PubMed Frequently	PubMed Sometimes	PubMed Seldom	PubMed Never
The COMET Library On-line Catalogue	The COMET Library On-line Catalogue Very frequently	The COMET Library On-line Catalogue Frequently	The COMET Library On-line Catalogue Sometimes	The COMET Library On-line Catalogue Seldom	The COMET Library On-line Catalogue Never
East of England Health Libraries (EEL website)	East of England Health Libraries (EEL website) Very frequently	East of England Health Libraries (EEL website) Frequently	East of England Health Libraries (EEL website) Sometimes	East of England Health Libraries (EEL website) Seldom	East of England Health Libraries (EEL website) Never
Luton & Dunstable University Hospital website intranet pages	Luton & Dunstable University Hospital website intranet pages Very frequently	Luton & Dunstable University Hospital website intranet pages Frequently	Luton & Dunstable University Hospital website intranet pages Sometimes	Luton & Dunstable University Hospital website intranet pages Seldom	Luton & Dunstable University Hospital website intranet pages Never
Library Services section of the Luton & Dunstable University Hospital website	Library Services section of the Luton & Dunstable University Hospital website Very frequently	Library Services section of the Luton & Dunstable University Hospital website Frequently	Library Services section of the Luton & Dunstable University Hospital website Sometimes	Library Services section of the Luton & Dunstable University Hospital website Seldom	Library Services section of the Luton & Dunstable University Hospital website Never
Medhand eBooks	Medhand eBooks Very frequently	Medhand eBooks Frequently	Medhand eBooks Sometimes	Medhand eBooks Seldom	Medhand eBooks Never
BMJ Best Practice	BMJ Best Practice Very frequently	BMJ Best Practice Frequently	BMJ Best Practice Sometimes	BMJ Best Practice Seldom	BMJ Best Practice Never
BMJ Learning	BMJ Learning Very frequently	BMJ Learning Frequently	BMJ Learning Sometimes	BMJ Learning Seldom	BMJ Learning Never
Anatomy.tv	Anatomy.tv Very frequently	Anatomy.tv Frequently	Anatomy.tv Sometimes	Anatomy.tv Seldom	Anatomy.tv Never
Clinicalskills.net	Clinicalskills.net Very frequently	Clinicalskills.net Frequently	Clinicalskills.net Sometimes	Clinicalskills.net Seldom	Clinicalskills.net Never
UpToDate	UpToDate Very frequently	UpToDate Frequently	UpToDate Sometimes	UpToDate Seldom	UpToDate Never
Royal Marsden Manual	Royal Marsden Manual Very frequently	Royal Marsden Manual Frequently	Royal Marsden Manual Sometimes	Royal Marsden Manual Seldom	Royal Marsden Manual Never
Medical Masterclass	Medical Masterclass Very frequently	Medical Masterclass Frequently	Medical Masterclass Sometimes	Medical Masterclass Seldom	Medical Masterclass Never
Read by QXMD	Read by QXMD Very frequently	Read by QXMD Frequently	Read by QXMD Sometimes	Read by QXMD Seldom	Read by QXMD Never

Other (please specify)

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* 12. We are looking at providing a wider selection of books. Could you tell us exactly which subjects you would like to see covered and are important for you? (eg. dermatology, reflective practice for nurses etc). Please mention if you feel that we do not have sufficient texts in certain areas.

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* 13. Are there any specific book titles you would like to see stocked at the Library? (Please specify)

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* 14. Please give one idea where we can improve the library service

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* 15. Please use this section for any comments you would like to make about our Library services

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* 16. For a chance of winning an Amazon Fire Tablet please enter your email address in the box. A winner will be picked at random once the survey closes and will be notified by email.