Have your say - SSHA communications

There are lots of ways we communicate with you including News Extra, our websites, social media, leaflets, letters and email newsletters. We want them to be the best they can be so you enjoy reading them and can easily understand what we are trying to tell you.

To make them even better we need to hear what you think by completing the survey below.

If you complete our survey by 30 November 2018 you will be entered into a prize draw to win an Apple iPad.

Question Title

* 1. How do you like to hear from us?

Magazines

Email newsletters

Social media

Websites

Letters

Leaflets

Other (please specify)

Question Title

* 2. Overall, how satisfied are you with these methods?

	Very satisfied	Satisfied	Neither satisfied or dissatisfied	Dissatisfied	Very dissatisfied	N/A
Magazines	Magazines Very satisfied	Magazines Satisfied	Magazines Neither satisfied or dissatisfied	Magazines Dissatisfied	Magazines Very dissatisfied	Magazines N/A
Email newsletters	Email newsletters Very satisfied	Email newsletters Satisfied	Email newsletters Neither satisfied or dissatisfied	Email newsletters Dissatisfied	Email newsletters Very dissatisfied	Email newsletters N/A
Social media	Social media Very satisfied	Social media Satisfied	Social media Neither satisfied or dissatisfied	Social media Dissatisfied	Social media Very dissatisfied	Social media N/A
Websites	Websites Very satisfied	Websites Satisfied	Websites Neither satisfied or dissatisfied	Websites Dissatisfied	Websites Very dissatisfied	Websites N/A
Letters	Letters Very satisfied	Letters Satisfied	Letters Neither satisfied or dissatisfied	Letters Dissatisfied	Letters Very dissatisfied	Letters N/A
Leaflets	Leaflets Very satisfied	Leaflets Satisfied	Leaflets Neither satisfied or dissatisfied	Leaflets Dissatisfied	Leaflets Very dissatisfied	Leaflets N/A

Question Title

* 3. How well informed do you feel?

Fully informed

Fairly well informed

Neutral

Poorly informed

Very poorly informed

Fully informed

Fairly well informed

Neutral

Poorly informed

Very poorly informed

Question Title

* 4. Is the information easy to understand?

Very easy to understand

Easy to understand

Neutral

Hard to understand

Very hard to understand

Very easy to understand

Easy to understand

Neutral

Hard to understand

Very hard to understand

Question Title

* 5. What would you like to know more about?

Money advice

Employment advice

Repairs advice

Home improvements and maintenance

Local activities and events

Housing developments in your area

News about Severnside

Retirement living

Care and support

Shared ownership/market rent properties

How to give feedback about our services

Stories about our customers and our people

Other (please specify)

Question Title

* 6. Is there anything you would like us to think about as part of this survey?

You can complete this survey anonymously but you will not be entered into the prize draw.
Read full terms and conditions on our website www.housingplusgroup.co.uk/tc-magazine-survey-2018

We will draw the competition winner on 30 November 2018.

Question Title

* 7. To enter the competition to win an iPad, please enter your details below.

Name

Address

Address 2

City/Town

ZIP/Postal Code

Country

Email Address

Phone Number

Question Title

* 8. Age

18-24

25-34

35-44

45-54

55-64

65+

Prefer not to say