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* 1. You recently used the library service for:

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* 2. From that single use of library services or resources how did you use, or how might you use, the information, knowledge or skills gained? (Tick any that apply)

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* 3. From that single use of library services or resources how did the information, knowledge or skills gained help? (Tick any that apply)

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* 4. Did your use of library resources or services contribute to any of the following impacts? (Tick any that apply)

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* 5. How satisfied are you with the various aspects of the library service? (For hard copies-tick any that apply and number 1 (very dissatisfied) to 5 (very satisfied) next to the tick. For online survey please tick those you are happy with and write in comment book those you are unhappy with)

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* 6. Are there any recommendations or services you would like to see as part of the library service?

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* 7. Do you have any additional comments?

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* 8. What is your main role? (Tick one)

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* 9. What organisation do you work for? (Tick one)

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* 10. If you would like to be contacted about taking part in a case study please leave your e-mail address.

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