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Welcome

Thank you for taking the time to provide your feedback in our annual survey. 
The survey will help us determine the perception of Healthwatch City of London’s effectiveness as an organisation, the levels of awareness of our role and views on our engagement with City of London residents, workers, and students. It will also tell us if we are addressing the issues most important to you. The survey should take you about 15 minutes to complete.

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* 1. Have you heard of Healthwatch City of London before today?

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* 2. Do you understand the role of Healthwatch City of London? (tick all that apply)

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* 3. Why do you think an organisation like Healthwatch City of London is necessary?

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* 4. How effective do you think Healthwatch City of London is in its role as the independent champion for people who use health and social care services?

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* 5. Please explain why you gave us that rating

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* 6. How do you interact with Healthwatch City of London? Tick all that apply to you:

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* 7. Were you aware that Healthwatch City of London do the following? Tick all that apply:

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* 8. How clear do you find the information provided by Healthwatch City of London?

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* 9. Do you trust the information provided by Healthwatch City of London?

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* 10. Do you think Healthwatch City of London helps you to better understand how the NHS and social care work?

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* 11. If you have contacted us over the past 12 months, on a scale of 1-5 how satisfied have you been with the response? (1 being low, unsatisfied, and 5 being high, extremely satisfied)

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* 12. What is most important to you when thinking about local services, this could be from your GP, local hospitals, community services or social care?

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* 13. Please identify health or social care services that are difficult to access for City residents, workers and students, either because of poor transport connections or lack of provision by the local NHS, so that Healthwatch City of London can lobby for improvements.

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* 14. Healthwatch City of London has seven local objectives:

1.     Reflect the diversity of the population of the City of London to ensure that every voice is heard.

2.     Encourage our GP services to deliver good care in their practices, the services they commission and those commissioned by their primary care network.

3.     Campaign for the ‘new normal’ in health services to be responsive to the requirements of residents, students, and workers.

4.     Ensure City residents’ needs remain at the heart of the new Shoreditch Park and City Neighbourhood.

5.     Scrutinise the development of a single Northeast London CCG (NEL CCG) for primary care.

6.     Ensure services currently provided by St Leonard’s Hospital remain within easy reach of City of London residents.

7.     Act as a critical friend to the City of London and participate in any decision-making on health and social care issues.

Are these the right objectives? 

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* 15. Are there any comments you’d like to make about Healthwatch City of London?

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* 16. Please let us know which estate you live on

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* 17. Please let us know your age

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