Dear SPAL user,
You will find below proposed charges which we have developed with a view to ensuring NewSPAL can cover its costs from its income (from charges and subscriptions). We have tried to be fair to the many different categories of users, recognising that this is a community resource but if we underprice and/or give concessions to one group of users that necessarily means that, to achieve the same overall level of income, we would need to charge others more.
Some questions are directed specifically at either music groups, drama groups or individual users. Please only fill out the questions which are relevant to you or your group. If you use the library as an individual user and are completing this survey on behalf of a group we would kindly ask that you fill out the survey twice to ensure we have captured the full use of the service. We would be grateful if you could complete this survey by Monday 4th November at 10am.