Bell Group Customer Satisfaction Survey Employee Information Question Title * 1. Please select the region where you live SCOTLAND Aberdeenshire Angus Argyll Ayrshire Banffshire Berwickshire Bute Caithness Clackmannanshire Dumfriesshire Dunbartonshire East Lothian Fife Glasgow Inverness-shire Kincardineshire Kinross-shire Kirkcudbrightshire Lanarkshire Midlothian Moray Nairnshire Orkney Peeblesshire Perthshire Renfrewshire Ross and Cromarty Roxburghshire Selkirkshire Shetland Stirlingshire Sutherland West Lothian Wigtownshire ENGLAND Bedfordshire Berkshire Bristol Buckinghamshire Cambridgeshire Cheshire Cornwall Cumbria Derbyshire Devon Dorset Durham East Sussex Essex Gloucestershire Greater London Greater Manchester Hampshire Herefordshire Hertfordshire Isle of Wight Kent Lancashire Leicestershire Lincolnshire City of London Merseyside Norfolk Northamptonshire Northumberland North Yorkshire Nottinghamshire Oxfordshire Rutland Shropshire Sommerset South Yorkshire Staffordshire Suffolk Surrey Tyne and Wear Warwickshire West Midlands West Sussex West Yorkshire Wiltshire Worcestershire Yorkshire East Riding WALES Isle of Anglesey Ceredigion Carmathenshire Denbighsire Flintshire Gwynedd Monmouthshire Pembrokeshire Powys Wrexham OK Question Title * 2. Please provide the name of your Association or your Landlord in the box (e.g. Bell Housing or University of Bell town) OK Question Title * 3. NOTIFICATION - Were you notified about the work to your property? Yes No Not Sure Other (please specify) OK Question Title * 4. IDENTIFICATION - Were you able to easily identify our operatives on site (photo ID, logoed signs, logoed vans, corporate overalls) Yes No N/A Comment OK Question Title * 5. BEHAVIOUR - Were the Bell Group operatives polite and approachable? Yes No Comments OK Question Title * 6. CLEANLINESS - Were the Bell operatives clean and tidy and was all rubbish removed from your property upon completion of works? Yes No Other (please specify) OK Question Title * 7. QUALITY - Were you happy with the quality of workmanship? Yes No Comment OK Question Title * 8. OVERALL SATISFACTION - Can you please rate your overall satisfaction with the completed works and service? Totally Satisfied Very Satisfied Satisfied Dissatisfied Very Dissatisfied Comment OK Question Title * 9. If you would like our customer care team to contact you please enter contact details below. Thank you for your time to provide feedback. This will assist in our continuous endeavour to improve our service Name Address Address 2 City/Town Post Code Email Address Phone Number OK FINISH